Here’s another question we often get about mentoring. Again, we hope it helps you in your own mentoring adventures.
Note: These questions are compiled from several questions we receive, and do not necessarily reflect any one person’s submission.
Q: I’ve been tasked by my HR VP to start a mentoring program to prepare our managers for new roles with greater responsibilities. Our VPs and senior leaders are the mentors and I’m supposed to put together a training session for them. I have never developed a training program before and I have never trained senior leaders. I’m shaking in my boots. Help!
A: Help is on the way! Your leadership has identified an important business imperative behind mentoring efforts, which is a great first step. Mentoring is not just a “feel-good” activity. It should address the strategic business goals of the organization. You need to ensure that your efforts and investments pay off. It can be overwhelming to create a dynamic mentor training program that is engaging, participative and informative.
An organization that identifies mentoring as a strategic tool must develop its in-house capacity for mentoring training. To be a truly effective mentor trainer, you have to develop some expertise in mentoring. We have a solution for you. Our Mentoring Facilitator Trainer Certification Program will prepare you to deliver Mentoring: Strategies for Success in your organization. The content of that program will ensure your mentor leaders:
Understand the purpose and key concepts of mentoring and how it differs from coaching
Identify their learning style and the role of learning in facilitating mentee growth and development
Recognize the four predictable phases in the mentoring cycle and the key components of each phase
Structure the initial mentoring conversation to get started on the right foot
Explore how to set learning goals, set priorities and identify milestones
Recognize and overcome common stumbling blocks in a mentoring relationship
Support, challenge and provide effective feedback to mentees
Bring the relationship to successful closure
Our training certification process will allow you to master the content and gain experience delivering the material to your audience. You will walk away after three days with all the tools, competencies and confidence you need to be successful.
And you’re in luck. Our next training event is coming up, Monday, September 29 – Wednesday, October 1. Registration is open now, but it fills up fast, so register today!
People often ask us questions about mentoring or seek mentoring advice. We decided to answer a few of these questions on the blog this month. Hopefully their questions (and our answers) will shed some light on your own mentoring questions.
Note: These questions are compiled from several questions we receive, and do not necessarily reflect any one person’s submission.
Q: Six months ago, our mentoring program was announced. Everyone, and I mean everyone, was buzzing about it and our people were eager to get started. At first, there was a flurry of activity and everyone was meeting with their mentee and really pretty excited. But all that energy was short-lived. About six weeks in, our mentors started telling us they had run out of things to talk about. As it turns out, most of them were just having coffee and catching up. It seems like we’ve missed the boat somehow. What would you suggest?
A: What you are describing is the Three Cups of Coffee Syndrome. The mentor/mentee relationship has been established, but it lacks direction, focus or goals to move mentoring forward. This is what often happens when organizations launch a mentoring program without providing sufficient and consistent training for their mentors.
Good mentoring requires specific skill sets. Even leaders who engage in informal mentoring throughout their entire careers struggle with creating successful mentoring partnerships.
Mentoring training builds more confident and competent mentors. It promotes mentor readiness, creates a standard of mentoring practice, provides guidelines for ensuring mentoring success and offers a safe climate of support. Mentor training offers a roadmap and a benchmark for mentors to measure their success as well as strategies to address stumbling blocks quickly.
Good mentoring training saves time. It keeps mentoring interesting, productive and on track from the get-go.
If you’re interested in mentoring training, register for our 3-day training certification program. The Mentoring: Strategies for Success program will teach you how to lead your own one-day training for your organization. Our next program is Monday, September 29 – Wednesday, October 1. Seats are limited, so register today!
Mentoring is an investment of time and effort. To get it right, it is important to prepare the people in your organization and make sure everyone is on the same page. Are your HR and learning/development specialists ready?
Our “Mentoring: Strategies for Success” Trainer Certification Program might be just what your organization needs right now. The Center for Mentoring Excellence’s most popular one-day workshop has been presented to organizations throughout the world for over a decade. This comprehensive workshop provides all the tools and strategies mentors and mentees will need to engage in productive, learner-centered relationships.
Make the investment to train your trainers in mentoring and watch how quickly you reap these rewards. We think you will agree, it is well worth the effort.
Increased talent retention
Heightened employee engagement and productivity
Support for diversity and inclusion
Enhanced employee and career development
Fast-tracked leadership development
Stronger leadership bench
More commitment and collaboration
Enrollment is limited. Take advantage of this limited opportunity and sign up now!
In today’s connected world, mentoring for leadership and career development is easier than you might think. With collaboration and video conferencing tools, you can build relationships across the globe and develop your career from the comfort of your own home. Don’t get me wrong; meeting in person is always preferred. But, could you mentor remotely? Of course! Let me show you. Follow these five steps to launch your distance mentoring relationships into the cybersphere.
1. Incorporate Google tools in your mentoring work plan
From Google Hangouts to Google+, the search-engine super star has many gizmos that are perfect for mentoring. If you haven’t joined Google+, I highly recommend that you do so quickly. In addition, use Google Drive to share and collaborate on documents, projects and presentations with your mentors or mentees. It’s easy and makes working together simple and cooperative.
2. Create a LinkedIn group
With LinkedIn, you can produce and share content with large groups of people. But what about sharing content with a select few? The platform allows you to leverage groups to build a safe space to share experiences and to network.
3. Adopt a video conferencing tool
Meeting face-to-face is such an important part of building relationship. Now we have technology that can help. From iMeet to Fuze, there are many conferencing services available. With the right tool, you can connect with your mentees (or mentors) from anywhere and even maintain your meeting schedule. So, when you’re working on the road or traveling with your family, check in with your mentor and continue to build your relationship via video. If you have an iPhone, you can Facetime in to meetings and touch base with your mentees with the click of a button.
4. Use Twitter to connect
I expect my mentees to continuously grow their careers and develop as people. When I can’t see my mentees, or I have to miss a meeting, Twitter allows me to stay in touch. You can use the platform to check in, comment on work or add your two cents to project or personal development. Want to send a private message? The platform offers that function as well. Don’t fret the 140-character limit; it can be a blessing — trust me.
5. Encourage your mentees to use social media
Social media is an excellent place to build a professional network, find a mentor and nourish your relationships — use it. You should use Twitter, Facebook, LinkedIn, Google+ and Pinterest to share your ideas and build a community of people that share your interests. The world has never been more connected, so get out there and meet people.
As you can see, there are many tools out there to help you stay connected and continue to build your professional relationships. It’s up to you to use them.
If you have questions, contact us. We’re here to help you.
Listening at all levels is the most important thing that I do.
Listening to others and helping them find their own way.
Listen with an open mind without being judgmental.
Truly listen so assumptions are not being made.
Listen fully and carefully before offering your advice or opinion.
Spend more time listening than talking.
Listening and questioning to help my mentee reach their solutions.
Be authentic, be warm, be honest and be an engaged listener.
Mentors should know themselves well enough to know when their personal strengths or biases cloud the way they listen to and encourage/advise their mentee.
Hear what is said in between the message, not just listening to what is said.
Read, observe, listen and ask lots of questions
There is a clear message here about the importance of listening.
Listening serves many purposes in addition to letting mentees know that you care. Listening builds mentee confidence. It lets mentees know they have something meaningful to contribute. Listening encourages them to work out their thinking. Invariably, they arrive at a solution on their own. Mentors often discover that the listening skills they develop through mentoring transfers to other functions, boosting their effectiveness in their other leadership roles.
What can you do to improve your skill at listening?
Identify the good listeners you know.
What do they do that shows they are listening? Make a list of those behaviors and then gauge how you measure up.
What do you need to do more of?
What do you need to do less of?
What is one thing you can work on right now that will help you develop and hone your listening skills?
