Talk Less and Do More: Mastering the Art of Quality Mentoring Conversations

Talk Less and Do More: Mastering the Art of Quality Mentoring Conversations

Does this mentoring conversation sound familiar?

“When my mentee complains about her VP, I take a small breath. The normal me would start coaching, telling, suggesting, and problem solving. That’s what I am good at. But guess what? That’s not what she is looking for from me, nor does she really need it.

My mentee knows what she needs to do. What she is actually looking for is acknowledgement and support for approach and strategies. So, I’ve learned to don my facilitator hat and start the conversation by asking questions. And I listen. And I learn. I learn what she is thinking. I learn what frustrates her. I learn what she has already tried. I learn what has worked. And mostly I learn what a talented, perceptive, ambitious woman she is. I look for ways to applaud her efforts and her thinking. I hold up a mirror for her and sometimes help her tweak her idea. We both come away having learned something new, along with increased appreciation of our different points of view.”  

Conversation should come easy to all of us, right? Wait. Not so fast. What often passes for conversation is sometimes something quite different: information sharing, transactions, question and answer, and even push-back.

Really good mentoring conversation is more about exploring and sharing, rather than telling and reporting. It’s about going deeper, not staying broad and skimming the surface. Good mentoring conversation connects us to one another.  

Conversation matters because there is a lot at stake. At the Center for Mentoring Excellence we set high standards for mentoring conversations. We believe really good mentoring depends on a continuum of meaningful conversation. Mentoring partners engage in conversation to grow their relationship, identify learning goals, and work on mentee growth and development. So, you see, there is a lot riding on what you do.

Takeaway: Be brave enough to start a conversation that matters — because it does!

Your Mentoring Year Tip #1: Establishing Trust

Your Mentoring Year Tip #1: Establishing Trust

Trust is everything when starting out in a new mentoring relationship — and even when you’re nurturing an existing one! While it’s tempting to dive in and drill down quickly to talk about needs and goals at the first meeting, try to avoid this. Instead, focus first on establishing an open and authentic relationship. It takes time and attention, but in the long run, it’s well worth it. You will have established a deeper, more meaningful, trusting relationship. Here are some things to keep in mind:

  1. Get to know your mentee, and let your mentee get to know you. To jump start the process, come prepared with a list of questions. What is it you want to know about your mentee as a person? What do you want to know about your mentee’s work context?
  2. Your mentee needs to relate to you, too. Mentees are more forthcoming when a mentor shares their personal success stories, as well as their struggles. If you’re open and authentic, it invites your mentee to be, too.  

Check back soon for “Your Mentoring Year” Tip #2!

Your Mentoring Year: Mentoring Tips One Month at a Time

Your Mentoring Year: Mentoring Tips One Month at a Time

How is your year going so far?

With summer right around the corner, we thought it was the perfect time to inject some energy and excitement into your mentoring relationships.

So how about some helpful tips and tools? Just like any other healthy habit, building and sustaining thriving mentoring relationships is a non-stop process, requiring constant care, learning and adjusting.

With this in mind, we’re starting a new program for you — Your Mentoring Year: Mentoring Tips One Month at a Time. Each month we will focus on a mentoring practice, approach or technique that contributes to your mentoring excellence. As part of each month’s tip we’ll discuss why it’s important and how you can specifically apply these practices immediately to enhance your mentoring relationships. It’s both informative and actionable!

After a full year, you can refer back to these monthly tips to assess your effectiveness.

Sound good? Keep an eye out for our first month’s tip early this week!

What We Learned From the UN Women’s Mentoring Program in Cairo

What We Learned From the UN Women’s Mentoring Program in Cairo

In September we had the privilege of working with UN Women as it launched its first formal leadership development mentoring program in Cairo, Egypt. Participants from the Ivory Coast, Egypt, Uganda, Moldova, Albania, Liberia, South Africa, Rwanda, New Delhi, Istanbul, Santo Domingo, Panama, Brussels, Copenhagen and Geneva joined us for the mentoring kickoff training.

UN Women mentees volunteered for this global initiative for a variety of reasons: They were looking to invest in their own development and take their leadership to the next level. They wanted career guidance. And they wanted candid, safe feedback. These were the things they worked on — things that would really matter!

Like other mentees we’ve worked with, this team came to mentoring with the very same concerns and questions. They wondered:

  • Will I be worthy of a senior leader’s time?
  • Will I be able to accomplish enough during their mentoring timetable to make the investment valuable?
  • Will I feel comfortable and be able to build trust with a leader I don’t know?
  • Will the feedback I receive be confidential and useful?
  • Will my mentor have time in their demanding schedule to connect with me?

However, we did find some unique challenges for mentoring pairs in third-world countries, especially when trying to connect across time zones. Poor quality Internet service and gaps in time zones can make communication particularly difficult. Even so, mentoring has been value-added for these mentees, who say they appreciate the support provided by mentors and the opportunity mentoring gives them to reflect on themselves, their development and their future.

UN Women is the United Nations entity that promotes gender equality and the empowerment of women. Its Mentoring Program is designed to grow its workforce by giving mentees access to role models, tapping into networks and increasing visibility. It also helps mentors develop key leadership skills, giving them the opportunity to directly support the next generation of UN Women.

Pyramids and Sphinx